Telephone Call Spoofing Scam
We received a report from a Melrose resident of their phone number apparently being “hijacked” and used to make numerous nuisance calls. A call was received from a female with an Asian sounding accent, who requested personal details and threatened to cut off the internet connection. On hanging up, the resident was then unable to make outgoing calls and started to receive a large number of calls from all over the country stating that his number had been used to call them.
This scam is known as “spoofing” https://www.bbc.co.uk/news/uk-england-hampshire-44660869
If you are a victim of this type of scam contact your service provider immediately, who will be able to block the fraudulent use of your number.
When receiving unsolicited calls, be very wary of providing personal information, or confirming that personal information the caller already claims to hold is correct. Always ensure you know who you talking to. Ask for the details of the organisation the caller represents and call them back yourself on the officially published numbers rather than the numbers the caller may try to provide you with. Wait at least 10 minutes before doing this as scammers can sometimes keep your line “open” for a short period after you have hung up.
Call blocking devices can be used to block and screen unknown or unwanted calls and telephone service providers can also provide blocking services. Local Trading Standards can also provide advice on call blocking.
Message Sent By
Nick Walker (Police Scotland, Constable, Scottish Borders)
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