Maxton Scotland
The Parish Web Site - Scottish Borders

Our Community - Be Safe, Be Secure.

Telephone Banking Fraud

A man claiming to be from the Royal Bank of Scotland Fraud Section contacted an elderly man in the Peebles area by telephone. The male caller stated that their account had been compromised and suggested that it was the local branch of the bank that were passing the details. The male caller stated the police were already aware and asked them to transfer money into a holding account. Contact was made for a second time 2 days later where more money was transferred into holding accounts. In total these criminals have convinced the member of our community to transfer over £20,000.

These criminals are persistent and can be very convincing on the phone. Please pass on the below advice to your family, friends and anyone in your community who you feel may be targeted by these individuals.

Get Safe Online provide free expert advice visit the website at

How to Avoid Telephone Banking Fraud

A bank or payment card company will never ask you to transfer money out of your account to another that you do not recognise, so hang up immediately.

If you do think that the call may be authentic and you choose to call your bank or card issuer, call the number on your bank statement or other document from your bank – or on the back of your card – but be sure to use another phone from the one you received the call on. If you cannot access another phone, be sure to hang up for at least five minutes before you dial out, or call a friend (whose voice you recognise) before making another call.

Never provide financial or personal details to a caller, but call back on a number you know to be authentic. Some scammers have the ability to spoof authentic numbers to fool you into thinking that they are genuine.

If You Have Been a Victim of Telephone Banking Fraud

Report it to Police Scotland on 101 or 999 if it is an emergency situation.

Report it to Action Fraud, the UK’s national fraud reporting centre by calling 0300 123 20 40 or by visiting

Report it to your relevant bank or payment card provider immediately. You will find out how to do so by looking on their Website.

If you’ve experienced cyber crime, you can contact the charity Victim Support for free and confidential support and information.

Message sent by
Kirsty Neish (Police Scotland, Constable, Scottish Borders)

Back to: Our Community - Be Safe, Be Secure.

Date: 07/03/2017